Privacy Policy

Breakthrough That Ltd

Company No. 8294047

Last updated: 31 March 2026

Who we are

Breakthrough That Ltd is a company registered in England and Wales (Company No. 8294047).

Head office: 15 Royal Chase, Tunbridge Wells, Kent, TN4 8AX

Registered address: c/o Baulf - James Accountants, 17-19 Station Road West, Oxted, Surrey, RH8 9EE

When we refer to "we", "us" or "our" in this policy, we mean Breakthrough That Ltd.

What this policy covers

This privacy policy explains how we collect, use, store and protect your personal information when you visit our website, sign up for our emails, purchase our services or otherwise interact with us. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What information we collect

We may collect the following types of personal information:

Your name, email address and contact details - when you fill in a form, sign up for emails or get in touch with us.

Payment and billing information - when you make a purchase through our website. Payment processing is handled by third-party providers and we do not store your full card details.

Website usage data - such as your IP address, browser type, pages visited and how you interact with the site. This is collected through cookies and similar technologies.

Any other information you choose to share with us - for example, through emails, enquiry forms or during the course of working with us.

How we use your information

We use your personal information to:

  • Provide and deliver the services or experiences you've purchased or requested

  • Respond to your enquiries and communicate with you

  • Send you emails and newsletters you've signed up for

  • Process payments and manage your account

  • Improve our website and the experiences we offer

  • Comply with legal obligations

Our lawful basis for processing

Under the UK GDPR, we rely on the following lawful bases:

Consent - when you sign up for our mailing list or agree to cookies.

Contract - when we need your information to deliver a service or experience you've purchased.

Legitimate interest - when we use your data in ways you would reasonably expect, such as improving our website or keeping our records up to date.

Legal obligation - when we need to keep records for tax, accounting or legal purposes.

Email marketing

We only send marketing emails to people who have given their consent. Every email includes an unsubscribe link and you can opt out at any time. Once you unsubscribe, we will stop sending you marketing emails, though we may still need to contact you about any active services or purchases.

Cookies

Our website is hosted on Squarespace, which uses cookies to help the site function properly and to collect anonymous usage data. Cookies are small text files stored on your device.

We use cookies for:

  • Essential website functionality

  • Understanding how visitors use the site (analytics)

  • Remembering your preferences

You can manage or disable cookies through your browser settings. For more information on the cookies Squarespace uses, please visit Squarespace's cookie policy.

Who we share your data with

We do not sell your personal information to anyone. We may share your data with trusted third-party service providers who help us run our business, such as:

  • Squarespace (website hosting)

  • Our email marketing platform

  • Payment processors

  • Our accountants for financial and legal compliance

These providers only have access to the information they need to perform their services and are required to protect your data.

Where your data is stored

Some of the third-party services we use may store data outside the UK. Where this happens, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

How long we keep your data

We only keep your personal information for as long as we need it. As a general guide:

  • Customer and purchase records are kept for up to 7 years for tax and legal purposes

  • Email subscriber data is kept until you unsubscribe

  • Website analytics data is anonymised and does not identify you personally

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Breakthrough That Ltd 15 Royal Chase, Tunbridge Wells, Kent, TN4 8AX

Email: support@breakthroughthat.com